Knowledge Base

How do I order?

Select a plan, add it to the cart, and complete checkout. Each order is created with a Pending status and receives an automatic support ticket.

How do I submit payment proof?

Open the automatic order ticket and attach a clear receipt or other payment evidence. The administrator reviews the submission and replies through the ticket.

When is the service activated?

A pending order should be treated as inactive until an administrator verifies the payment and completes the required activation process.

How do I request support?

Open a ticket with the order number, a clear description of the issue, and relevant screenshots or files. Do not include passwords or other unnecessary secrets in a ticket.